*** Covid-19 Update (Jan 13 2021) ***

Hello friends! We are here again to give you what seems like a never ending update to changes being made regarding business limitations. As most of you may have already heard, we are now under the 2nd State of Emergency, and also a Stay at Home Order. 

On a good note; we are allowed to remain open - for curb side pick up! We have been doing this since the province of Ontario went into a grey zone, but we will have a couple more changes starting Thursday Jan 14th.

We will be operating in the store at reduced hours, Tuesday - Saturday from 9am - 2pm, to continue to fulfill all our client's cleaning needs. Entry into the store will not be permitted, but we will happily help you with curbside service!

PURCHASES: All purchases (bags, belts, machines, repair pick ups, accessories etc...) must be paid for in advance via credit card, or EMT (ajvacuums@hotmail.com), if credit isn't an option. Please call / email us first and ensure we have the item you are looking for, in stock, and to receive a total amount. Invoices and receipts can be emailed as well!

Once order is placed, we will prepare it and bring it to the front. When you arrive, please call us from inside your vehicle, and we will place your items outside for pick up. If you require assistance placing or removing items from your vehicle, please let us know, and we will be happy to help!

REPAIRS: Please ensure ALL machines and components that are being brought to the store are emptied (or bag removed) AND wiped down before arriving. As you can imagine, fixing vacuums is a pretty dirty job, so please ensure your machine is as clean as possible when bringing it in. There may be an extra charge added if we have to do this for you. Please label your machine with your full name, phone number, and brief description of the problem (ie. power nozzle not working properly, belt needs replaced etc). We will call you to come pick it up when its done. 

*** We still ask if anyone in the home is sick, travelled outside the country, or has been in contact with anyone who has a positive + covid test, please do not bring machines to the store! We will be happy to serve you when you are feeling better. ***

As a small family business who prides ourselves on excellent, friendly, and personable customer service, we fully understand this is an unconventional and inconvenient way of of doing business. We appreciate your kindness, understanding, and cooperation as we all weather this storm together, and understand we are following the provincial rules, to keep our customer safe, and to be able to remain open to serve you.

Thank you to everyone for supporting your local business! Stay healthy, friends!

*** If in home install / service is required, please call and speak to us for troubleshooting options or to determine is a service call is needed ***

Thank you,

A & J Vacuums

 

Selling Quality is Our Style!

At A & J Vacuum, you’ve come to expect quality vacuum cleaners and cleaning systems. And we would have it no other way! You expect your vacuum to give you years of care free service - and so do we! That’s why we stock main brands that you’ve come to know and trust!

We Service What We Sell

On those rare occasions when you have a problem with your vacuum or vacuum cleaning system, we’re here for you! Prompt courteous service is the standard we set for ourselves and our customers! We believe in developing a relationship with our customers! Because a satisfied customer is a customer for life!!

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